Conflict
Posted by Laura on May 28, 2008
As a facilitator focused on a group that is hearing each other, listening to each other, and making new discoveries together, sometimes I forget the value of conflict.
Brian Stanfield’s The Workshop Book reminded me (p.124):
Tension is a sign that a group is healthy and thinking.
A diversity of views is valuable to ensure that decisions are sound and well thought-through.
Groups do need to gain an understanding of the perspectives involved, resolve issues, and make choices.
Most arguments happen when people are really getting to the central questions and are moving toward choices.
